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Terms of Sale

1 : Customers must provide full, accurate and legible information in the order form. Telephone number is must for most countries.

2 : MAGICCORP will not be responsible for wrong delivery due to incorrect and/or incomplete address supplied by the customer.

3 : All prices are in US Dollars / Euros, payable to "MAGICCORP" at par in Germany.

4 : All credit card payments must be authorized online. In the event of non-authorization of any credit card, MAGICCORP is not responsible for all or part failure or non-acceptance and non-authorization of such credit cards.

5 : VAT / Custom Taxes and Import Duties are not in our control. They vary according to the rules of different countries and must be paid directly by the buyer. VAT / Custom Taxes and Import Duties are not included in our ordering process, but may be charged to you by your government. They are entirely your responsibility.

6 : Customers must provide up to 4 weeks for processing and delivery of orders. In the event of any order that cannot be processed within 4 weeks, MAGICCORP will inform the customer at the earliest.

7 : While every endeavor has been made to accurately reproduce colors, there may be minor variations in color of the actual product because of the nature of fabric dyes and differences in display output due to lighting and digital photography. A customer must place an order keeping in mind this minor variation in color as seen on a computer screen against the actual color of the outfit received.

8 : All items offered are subject to availability at the time of placing your order.

9 : All transactions are subject to Germany jurisdiction only.

10 : As most items are custom made, refunds or exchanges cannot be entertained.

11 : Designs and prices are subject to change without notice.

12 : The prices featured in MAGICCORP are exclusive of worldwide home delivery charges by 1st class courier service. Shipping charges are applicable as per the customer's destination country.

13 : We take every good care to ship the orders in good condition, properly polythene packed and then packing paper wrapped. However, the package may be damaged due to delivery procedure and custom procedure at the destination country and we will not be responsible for the same.

14 : Please provide us with your exact measurements in inches or centimeters. Do not add to your actual measurements. We will make the correct allowances for fabric shrinkage and for your comfort.

15 : Stitched blouses are included with the saree as shown in the photograph only when the description clearly says so. Many sarees can be ordered either with a plain blouse that matches the saree, or designer blouse at extra charge.

Delivery and Shipping Info

Ordering an item from MAGICCORP We can ship to virtually any address in the world. Please contact us for the latest shipping rates to your destination.

We' ve made our shipping and handling prices and policy as fair as possible, so that you are benefited plus the convenience of delivery to your door.

If you ordered two or more items, you may receive them in multiple boxes on different days, because of varying item availability and shipping locations.

Shipment details :
We will send you an email regarding the shipment of your order, as soon as the items are handed over to the courier.

Delivery time :
When you place an order with MAGICCORP we will estimate shipping and delivery dates for you, based on the availability of your items. Shipping date estimate will appear in the order form. Once you have placed your order you will be able to see both shipping and delivery date estimate in the order confirmation email and in the relevant order summary in your account.

All orders are usually shipped within 21 days after the confirmation of the order. However your products may not be in stock and in that case a custom made shipment may take 5/6 weeks. All products are first polythene packed then packing paper wrapped. All orders are shipped by Ist class courier service and home delivered within approximately 5 working days after dispatch of the shipment. Please note that all the products (Sarees, Lehengas etc.) will be shipped from India.

Calculating cost :
Shipping Cost for orders from MAGICCORP depend upon the options you choose. If you choose to group items into a single shipment as possible, you will be charged for one regular per-shipment fee as well as per item fee for each item in the shipment.

If you choose to ship items as soon as they become available, we will charge you full per shipment fees for each shipment as well as per item fee for each item.

Please also note that the shipping rates for many products/items we sell are weight based. The weight of any such product can be found on its detail page. To match the policies of the shipping companies we use, all weights will be rounded up to the next 500 grams.

International shipping and handling rates is based on the size of your order :
the larger you order, the lower the rate. On the checkout page, you will select delivery destination, and the next page will calculate the shipping and handling fee for you automatically.

On request, we can also make special quotes for shipping if the merchandise order amount is large.

MAGICCORP is not responsible for any item once it has left our business premises. All damages during transit, lost items during transit, lost or stolen packages left at customer's address and any others damage will be borne by the customer only.

VAT / Custom Taxes and Import Duties are not in our control. They vary according to the rules of different countries and must be paid directly by the buyer. VAT / Custom Taxes and Import Duties are not included in our ordering process, but may be charged to you by your government. They are entirely your responsibility.

Please note that there are no shipments made from the store on Sundays and public holidays as our logistics partner, does not make any pick-ups on those days.

Please note that residential shipments to USA will be left at door if someone is not there to receive the package. Our courier agents DHL / FEDEX / TNT / UPS etc will not be able to provide sign confirmation of delivery made in such cases.

To ensure that no disputes arise due to this, kindly make sure that someone is there to receive the package when courier delivery is attempted.

If you have any question about our shipping policies, please email us at shipping@magicgroup.biz


Return And Exchange

We are always looking forward to give you the best of products at the best of prices and with the best of hopes that we continue our relations till time abides with your love for Indian Things! However if due to some unforeseen situation you require the return of the product then the following terms apply for a mutually consented return.

We regret that our policy forbids return of any item which has been customized/modified as per measurement or instructions.

The details of the products or product specifications (for instance weight, color, handwork details, size, etc.) quoted with the product displays are only fairly approximate values. Since most of the products have intricate handwork, there may be slight variation in the pictures displayed and the respective actual products. MAGICCORP in its unconditional discretion, may deliver a similar/alike/alternate product for reasons or constraints beyond its control.

While every endeavor has been made to accurately reproduce colors, there may be minor variations in color of the actual product because of the nature of fabric dyes and differences in display output due to lighting and digital photography and color settings and capabilities of monitors. A customer must place an order keeping in mind this minor variation in color as seen on a computer screen against the actual color of the outfit received.

MAGICCORP firmly believes that all the customers who order online are aware that colors seen on a monitor will be slightly different as compared to the actual outfits or accessories ordered.

It is practically impossible for MAGICCORP to replicate the same colors on an outfit as seen on your monitor. A variation in the shade selected by you is considered as a normal practice as these garments have a tendency to reflect different shades of a color under different light and weather, type of camera used for photography or type and settings on the computer monitor.

We wish to clarify and ascertain that every customer who orders any product from MAGICCORP is aware of this genuine problem. The return of purchased products is possible subject to the point that you inform your decision to us at : returns@magicgroup.biz within 24 hours of receipt of goods.
The intimation should also be followed by a return of the purchased goods within 48 hours from the time of receipt of products.

You cannot return the goods on the grounds of color choice or handwork for any product, as once you order the product on the site you voluntarily confirm to its color and handwork details.

You are not entitled to return the products over the issue of price or shipment cost as you are already confirming to them when finalizing the order.

An amount of 25US$ will be deducted from the purchase price.

The cost of returning the products by express mail (3-5 day delivery mail) has to be borne by the customer.

The products have to be returned in original packaging.

Used products are not eligible for a return.

Money will be returned back once we have received the products in intact position (without any wear and tear) and passed by our Quality Department.

Last Updated: 26 Nov 2006 01:47:32 PST home  |  about  |  terms  |  contact
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